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IT expert Steven has over 16 years experience of solving a huge range of IT issues for businesses and at home. His expertise includes PCs, servers, networks, web development, broadband, iPhones and iPads.
I specialise in building an office network from the ground upwards, including the hardware and software setup of the servers, switches, patch panels, CAT5 cabling and sockets, routers, broadband, PC's, Laptops, phone systems (ISDN, PSTN, VoIP), network printers and fax machines. Over the last few years, I have successfully managed 3 office moves of all IT and telephone equipment and successfully installed them in their new premises.
Within the server environment, I have setup PDC and DC's (Primary domain controllers and Domain controllers), created user accounts in active directory, DHCP to distribute IP addresses to the PC's, laptops and iPhones, DNS for domain name resolving, Organisational Units and Group Policies, RDP, IIS, SQL support.
In addition, I specialise in VMware which is Virtual Machine software for creating a virtual machine (PC) or Server within a physical PC or server, which naturally includes the software install and setup and introduction to a live network.
Also, I specialise in broadband and routers. Having overseen a telecommunications IT department, I have had hands-on experience in preconfiguring routers, and problem solving customer’s broadband connections at home over the telephone and calling round their premises. This also includes my personal experience setting up routers and home networks for family and friends.
Furthermore, I specialise in websites and domain names, which includes setting up domain names and email accounts, FTP, designing a website for customers, employers and personal use, hosting the web sites and maintain changes and updates.
Finally, I specialise in supporting an extensive range of software, such as Operating Systems - Windows 7, Vista, XP. Microsoft Office products - 2010, 2007, 2003. Remote Desktop - VNC, Teamviewer. Adobe products - Professional, Reader, Photoshop, Fireworks, Dreamweaver, Flash. Audio creating and editing products - Cubase, Wavelab. Drive editing and Imaging - Partition Magic, Drive Image, Ghost. Anti Virus Software - Nortons, Sophos, Cheyenne, AVG. CD burning Software - Nero, Compression software - Winzip, Winrar. FTP - Filezilla. These are just some of the software and categories listed but I have worked with many more business based applications and bespoke software.
I have over 16 years experience in the IT field supporting and maintaining all manner of IT equipment in both business and home environments.
I have a proven track record of problem solving IT issues with an almost perfect success rate, ranging from PC's, laptops, servers, switches, routers, broadband issues, printers, fax machines, PBX's (phone systems) and IP phone handsets.
In addition, I have supported iPhones, iPads and Blackberry mobile phones over the years for both business and personal use, configuring for emails, applications, wireless connectivity and even incorporating iPhones with an internal extension number within a company to be accessed from any Wi-Fi connection.
Furthermore, I have experience with designing and hosting websites, graphic design, media production, which includes sound engineering and music performing, recording and production.
I am currently self employed and have experience in setting up businesses from scratch from registering a company name, domain name, email accounts, telephone lines, stationary (Business cards, letterheads, etc.)
Previously, I have been employed as an IT Manager for a telecommunications company covering departments, IT, Web and Graphic Design and Billing. Prior to that, I have worked for the manufacturing plant LDV vans in their IT Operations department supporting and maintaining 4 mainframes and a PC network for 1500 users both in office and factory blocks.
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